Ponder Wright, Executive Vice President

Ponder is responsible for all activity in the Texas Division. The division develops, sells, implements, and supports inHANCE Utility Solutions (CIS, FINS), inHANCE Billing System, and UBpro. The Texas Division, with primary offices in Tyler, Texas, serves over 800 CIS and Utility Billing software customers in 42 US states, and 2 Canadian providences. In addition to his Texas divisional responsibilities, Ponder is part of our senior Harris management team that determines overall strategy for our utility management software solutions.

Ponder has been in the vertical software since 1987, where he has been involved in all aspects of the software business. Prior to joining Harris in 2004, he served six years in senior management positions for Invensys, Inc. and Sensus Metering Inc.’s software divisions. Previously, he owned and operated vertical software and technology companies. He developed and marketed a municipal property tax system for small Texas city governments. During that time he also served as a technology consultant for small businesses and government entities, helping decision makers evaluate and implement vertical software solutions. Ponder’s strong background in technology for business and experience in the utility industry allows him to have a deep understanding of our customer’s day to day needs and challenges.

Julie Kenney, Director Business Operations

Julie graduated with a BS in Accounting/Business Administration from Southwestern Oklahoma State University. She is responsible for the operations of the professional services and customer services teams. Julie is very involved in the management of projects. She has technical and troubleshooting experience, experience managing multiple projects and tasks, and has worked to develop enhancements to software. Julie joined the team in 1999 and has worked in the software support industry for more than 15 years. 

Matt Broadfield, Technical Services Manager

Matt has a broad experience base, having handled Software Implementations, Project Management, Data Conversions, Report Writing, as well as MSSQL Installation and Administration. In addition he has trained on Utility Billing, Technical Services, General Ledger, Payroll, and Crystal Reports.  He has knowledge of client/server, relational databases, MSSQL, Conversions, and Windows NT and 9x. Matt taught at the High School level for 7 years prior to joining Harris Computers in 1997.

Philip Van Leer, Customer Service Manager and Trainer

Philip received a BA in Computer Science from Point Loma College in San Diego, California. He has over 15 years of software training and support experience. Phil joined the team in 2004 and has been involved with trainings in all aspects of inHANCE including Utility Billing, Financial Management, Technical Services, iWeb, Crystal Reports, and more. In addition, he has conducted user conference sessions and system consultations. 

Eugene Middlebrooks, Director of Development

 Eugene has earned a MS in Computer Science and a BS in Computer Science/Business Administration. He has been programming professionally for over 18 years and has been a part of the team for 16 years. His responsibilities including managing the development staff and developing long term strategy for the product.